ISO 9001:2015 Quality Management System Certification

ISO 9001 "Quality Management Systems - Requirements", is worldwide recognised for quality improvement. It is the standard chosen by all organisations that want a work tool designed to generate constant, continuous improvement, and want to increase their efficiency, reduce their costs, and increase their customer loyalty. 

ISO 9001

Based on seven principles of quality management, ISO 9001 does not explain how to shape your management model from a qualitative point of view, but encourages businesses to identify what objectives they want to achieve and how to achieve them by making best use of their resources:

• Customer focus
• Leadership
• Engagement of people
• Process approach
• Improvement
• Evidence-based decision making
• Relationship management

The standard specifies the requirements of a quality management system when an organization:
A) Needs to demonstrate its ability to supply products or services on a regular basis that meet customer requirements and the applicable mandatory requirements.
B) Aims to increase customer satisfaction through effective application of the system, including processes for improving the system itself and ensuring conformity with customer requirements and the applicable mandatory requirements.

The benefits of ISO 90001:2015 certification

ISO 9001 certification helps organisations develop and improve their performance, as well as demonstrating high levels of service quality to potential customers. It offers higher visibility and transparency towards reference markets, and is often a prerequisite or preferential requirement in tender procedures. It enhances cost control, reduces waste and increases the productivity and effectiveness of internal processes, thus reducing inefficiencies. It also enhances a business’s ability to meet the needs and expectations of its customers by means of better knowledge and control of the company.